What We Collect and Why We Use It
When you open an account with tot21, we collect the information needed to run it: your name, contact details, login credentials and any wallet identifiers linked to DANA, OVO or GoPay during a deposit or withdrawal. We also log device signals — browser type, IP address,
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session timestamps — to keep your account secure and detect unusual activity. Payment records from DANA, OVO and GoPay transactions are retained as required by applicable financial-service obligations; they are not sold or shared with third-party advertisers. If you contact our support team, the conversation is
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stored to help resolve follow-up issues. Data collected through cookies covers browsing behaviour on our site — pages visited, session length, return frequency — and is used to make the mobile experience smoother for returning accounts. We do not collect data from minors, and access to
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our platform depends on local law and eligible regions. For players in Bekasi or elsewhere in Indonesia, your rights under applicable local data-protection rules apply, and we will respond to access or deletion requests through the contact path shown on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.